Re: 503 service unavailable error

[David Alexander <alexandd@xxxxxxxx>]

Kevin,

Thanks for the troubleshooting steps.  It turns out that the filter 
directory path was not what I expected it to be, so the directory didn't 
exist.  The error appeared in the Apache logs.

Dave


--On Thursday, August 04, 2005 1:39 PM -0400 kevin mcgowan 
<clunis@xxxxxxxxx> wrote:

> so it looks like your certs are fine if you're seeing LOGIN and  REGISTER
> requests on the weblogin server.  What about logs on the web  server that
> is attempting to provide the service?  There is nothing  in the apache
> logs on the service?
>
> This error is intermittent?  How many weblogin servers do you have?   Are
> the success and error experiences between the same service and  weblogin
> servers?  Are these happening with the same web browser?   Can you tell
> me OS, Apache version, Cosign version, and web browser  versions being
> used?
>
> Are cookie files being created in the filter cache directory (if you  su
> to your web server user can you create files?)?  Is this machine
> receiving Kerberos tickets and can the web server user write those as
> well?
>
> k
>
> On Aug 4, 2005, at 1:11 PM, David Alexander wrote:
>
> > What are the possible causes of 503 service unavailable?
> >
> > I have the correct owner on the filter directory.  The only clue
> > that I have is in syslog.
> >
> > failure:
> >
> > [root@cosign11 root]# tail -f /var/log/cosignd.log
> > Aug  4 12:41:57 cosign11 cosignd[6286]: connect: 132.235.xxx.xxx
> > Aug  4 12:41:57 cosign11 cosignd[6286]: LOGIN user xxx_cell
> > 132.235.yyy.yyy
> > Aug  4 12:41:57 cosign11 cosignd[6286]: REGISTER user xxx_cell
> > 132.235.yyy.yyy cosign-shibboleth
> >
> > success:
> >
> > [root@cosign11 root]# tail -f /var/log/cosignd.log
> > Aug  4 12:43:00 cosign11 cosignd[6404]: connect: 132.235.xxx.xxx
> > Aug  4 12:43:00 cosign11 cosignd[6404]: LOGIN user xxx_cell
> > 132.235.yyy.yyy
> > Aug  4 12:43:00 cosign11 cosignd[6404]: REGISTER user xxx_cell
> > 132.235.yyy.yyy cosign-shibboleth
> > Aug  4 12:43:00 cosign11 cosignd[6405]: connect: 132.235.xxx.xxx
> >
> >
> > --Dave
> >
> > !DSPAM:42f24fb3163651852320630!